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Ecommerce Management

Ecommerce Management

Your online retail outlet

Learn how to build an awesome ecommerce solution for your business that is efficient, legally compliant, and meets the needs of your customers.

Introduction to Ecommerce Management:

Internet Commerce, or ‘electronic commerce’, popularly referred to nowadays as Ecommerce, is the process of using the internet to facilitate the purchasing of goods and services, as well as after-sales support.

Ecommerce is a combination of processes otherwise considered separate and unrelated, collaborating over the internet to ensure a smooth, secure transaction. Such processes needed to establish an Ecommerce solution may include: a way for users to search for and browse items to purchase, a shopping basket, and online payment gateway. As well as more traditional processes such as email, secure web hosting and a branded domain name.

What makes Ecommerce so different from traditional sales methods is that it removes the requirement for a physical space or premises, unless for storing stock, which means the costs for initial set-up are relatively low. There are many different types of Ecommerce solutions and every business should assess the options available to decide which can best support its retail operations.

For example, an online retail portal like Amazon will not only provide retailers the platform needed to sell products, but it provides direct access to its own global audience through its various promotional, campaign and account management tools.

However, with the simplicity of Shopify everything is under one roof – there is no need to set up payment gateways or find a merchant to handle online payments. The downside though is there no promotional function to benefit from, so this is still handled by you as the retailer directly.

What are the advantages of Ecommerce Management?

Ability to sell products and services 24/7

Offer better quality services at low cost

Easy way to start and manage an online business

Expand audience reach to raise brand awareness

Course Summary:

Our Ecommerce Management course will look at the various types of technologies available for selling online, their marketing features and cost impact.

Finding an ecommerce solution that not only fits the needs of your business, but is flexible enough to adapt to the growth of your business, should be the main priority; as is checking your legal obligations and requirements.

You’ll get to build a basic Ecommerce strategy to help you establish some key objectives, as well as conduct an assessment to identify any potential implications that could restrict your online activities.

For our Advanced Short Courses, a Digital coach will support you when building your Ecommerce solution for the first time and guide you through the process. We’ll have your new online business set up, selling and making a return in no time!

Course Objectives:

Learners can expect the following course outcomes:

Basic – Intermediate (Workshops)

  • Understand promotion in the concept of the Marketing Mix
  • Compare different Ecommerce tools and platforms (Amazon, Shopify, SquareSpace)
  • Understand how promotional activities influence customer behaviour
  • Develop a basic plan to sell a product or service online

Advanced (Short Courses)

  • Understand how the Ecommerce environment
  • Compare popular Ecommerce technology, tools and platforms (Amazon, Etsy, Ebay, Shopify, SquareSpace)
  • Assess and identify potential implications to business Ecommerce solutions
  • Plan and develop an awesome Ecommerce solution

Who would benefit from our Ecommerce Management course?

This course can help individuals who want to:

  • Learn how to establish an Ecommerce solution to sell products or services online
  • Expand their Ecommerce Management skills and knowledge
  • Gain industry knowledge from an accredited training course

Our courses are designed to help:

  • Small business owners, self-employed workers and entrepreneurs
  • Employees working in a digital marketing capacity

Course Prerequisites:

To complete this course, individuals must have:

  • Access to relevant technology and equipment
  • Access to online, social and web accounts
  • Work email address
  • Basic understanding of online marketing

Ways to learn this course:

Half Day Seminar

If you are a beginner to this course topic, attending one of our Seminars offers an excellent introduction.

Half Day Seminar

Skill Level:Introductory

Duration:Half Day (2-3 Hours)

Delivery Methods:Interactive Presentation by a Digital Coach

Accredited Course?No

Course Fee:£45.00 (per person)

Download GuideSeminar Info

Workshop Training

All our Workshops are delivered in fully interactive environments and cover Basic and Intermediate competencies.

Workshop Training

Skill Level:Basic; Intermediate

Duration:Basic = 1 Day
Intermediate = Basic + 1 Day

Delivery Methods:Small group Workshops; Interactive/Online

Accredited Course?Basic = No; Intermediate = Yes

Course Units:Level 2 Promoting Products and Services

Course Fee:£80.00 (per person/per day)

Download GuideWorkshop Info

Digital Coaching

Our Short Courses are delivered 1-2-1 by a Digital Coach and cover Advanced skill levels in a range of topics.

Digital Coaching

Skill Level:Advanced

Duration:8 Weeks (per course)

Delivery Methods:x8 1-Hour 1-2-1 sessions with a Digital Coach

Accredited Course?Yes

Course Units:Level 3 Delivering Ecommerce Solutions

Course Fee:£300.00 (per course)

Download GuideMake a Booking

Digital Marketing Apprenticeship

This topic is also covered as part of our Apprenticeship programme. For more details please visit Digital Apprenticeships.

Digital Diploma

This topic is also covered as part of our Digital Diploma qualification. For more details please visit Digital Diplomas.

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